Club, Hospitality & Property Advisors
An objective partner for your whole operation.
We have no emotional attachment to how your business has always run. We review all of it honestly, from staffing levels and payroll to the look and feel of your property, and we back it with hands-on experience as owner-operators.
Ark 360 Review · scope
Why objective matters
Owners are too close to see it clearly.
That's not a flaw. It's what happens when you care about something. Habits harden, costs creep, spaces age, and the people closest to the business stop noticing.
Ark is the clear view from outside, from people who own and run clubs and commercial property themselves, so the fixes are practical, not theoretical.
The whole operation
Six areas. One review. One partner.
Staffing & payroll
Staffing levels, schedules, roles, pay structures and labor cost against revenue.
Revenue & pricing
Memberships, rates, packages, programming, ancillary revenue and how prices are set.
Member & guest experience
The journey from first enquiry to renewal or return: service, communication, retention.
Property & amenities
The look, feel and condition of the property: facilities, maintenance, capex priorities.
Systems & reporting
Software, data, KPIs and the numbers owners actually see each month.
Leadership & operations
Management structure, accountability, processes, vendors and contracts.
Who we help
Clubs, hospitality and property.
Across the US & Canada, the UK & Europe and Latin America, in English, Spanish, Portuguese, French and Italian.
Who we help →Fitness clubs
Independent and multi-site health clubs, boutique studios and wellness facilities.
Tennis, padel & racquet clubs
Tennis, padel and multi-sport racquet clubs, private and public access.
Hospitality
Independent hotels, resorts, and restaurants & lounges.
Property owners & managers
Owners and managers of commercial and mixed-use property with leisure or hospitality tenants.
How we work
Start small. Go as deep as you need.
Health Check
A 30-minute call and a 1-page scorecard.
Ark 360 Review
The complete, objective review of the whole operation.
Full Engagement
We work alongside your team to implement the plan.
Retainer
Ongoing objective oversight and a second opinion.
Free tool
How healthy is your operation?
Enter four numbers. Get your labor %, occupancy-cost %, revenue per member or room, and a simple health score in under a minute.
Run the Operation Check →Start here
Get an objective first look. Free.
The Ark Health Check is a free 30-minute call and a 1-page scorecard. We tell you where we would look first, with no obligation.